If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. Fees will be waived in cases of defective products, lost shipments, damage sustained during shipping, or mistakes made by Mecha Warehouse. When a refund is subject to such a fee, we will offer you the option to receive the refund as store credit in the form of a Mecha Warehouse gift card for the full value of the refund. Please note: refunds may be subject to a 5% cancellation/restocking fee to cover the costs of the credit card transaction. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 30 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error ![]() ![]() CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we may not be able to offer you a refund or exchange. ![]() Service will be suspended after 7 days of receipt of goods delivery.ĭamage to packaging for items that do not affect the actual product cannot be returned or refunded.Our policy lasts 30 days. In case the product, there may be cases, under certain situations, where the delivery date is changed or delayed, the company cannot take responsible for any loss or detriment involved in the use of the service.ħ.If the contents of SNS and advertisement is different from product page,all the content on product page will be the final version.Ĩ.This product may be on sale in events or other projects held by our company.ĩ. ![]() Please take note before making a purchase.Ħ. Products being released in each region carry characters’ copyright and safety signs to comply with necessary conditions. When the number produced has been reached, we will stop accepting applications for reservations.ĥ. Since the product has a limited production run. They may differ from the actual products.Ĥ. Color and form of the product may differ from the actual product and what is seen on screen depending on monitor settings.ģ. Please note that the item is colored manually, there may be some uneven colorings.Ģ.
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